Ideal Tech Support


Ideal Tech Support (ITS) is a fully managed Chicago-area proactive IT service provider (MSP) offering a variety of technical and compliance solutions to help secure your organization and ensure that it remains compliant 24x7x365. Through an analysis of your technical environment, our team can help develop unique solutions that can foster the growth and sustainability of your business. We can show you the simplest and most affordable way to keep your IT network in compliance with governing regulations, and can provide your organization with a free infrastructure assessment to detect any compliance or business continuity issues that you may have.


We specialize in working within the healthcare industry because of the critical need for protecting and securing patient’s sensitive health information, as mandated by HIPAA. We offer peace of mind by ensuring the security of your patient’s Protected Health Information (PHI), and supporting you with preventative solutions, maintenance, and continual improvement of your computer systems. This allows you to focus on driving your business forward, and providing optimal quality driven care to your patients. How would your healthcare organization fair if you were faced with a HIPAA Audit from the U.S. Department of Health and Human Services Office for Civil Rights? Avoid losing your Meaningful Use incentives, or even worse, facing fines as high as $5.55 million, to date, for failing to comply with HIPAA regulations.


“We have seen a 1,166 percent increase in reported health care records breached from 2014 to 2015. In fact, nearly 100 million health care records were compromised in 2015.” – IBM’s X-Force Security Intelligence Researchers


Intrusion, hacking, and electronic theft attempts against businesses of all types and sizes are increasing exponentially. Our network security services provide you with protection and maintenance solutions to guard your assets and your data against external attacks. We can work with you to properly equip your organization’s critical systems to be capable of restoring sensitive information to your network, ensuring that everything continues to function as intended. Stop paying upwards of $70K+ for an in-house IT person. Our team is capable of handling ALL of your tech needs!


IT & Regulatory Compliance Consulting
Issue Resolution
Compliance Evaluation
Disaster Recovery and Business Continuity Planning
Security & Risk Mitigation
Proactive IT Infrastructure Management
Real-time U.S. Based 24x7x365 Help Desk Services


Ideal Tech Support
Rogelio “Roger” Cano
Managing Director
Joe Gomez
Compliance Manager
3515 W. Fullerton Ave.
Chicago IL 60647
(773) 649-1322



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